Brandecation Privacy Policy for Users on Client Websites

Last Updated: March 12, 2024

Welcome to Brandecation, the premier provider of cloud-based Learning Management System (LMS) software. This Privacy Policy outlines how we handle personal information when you sign up through our clients' websites to use our services. By accessing our services through our client websites, you agree to the terms outlined in this policy.

1. Information We Collect:

a. Account Information:

When you create an account through one of our client’s websites, we collect the necessary information provided by the organization or entity that owns the website. This includes your first and last name, email address, job title, organization(s) name, dealer number (if applicable), and any other details required to create and manage your account within our platform(s).

b. User Content:

Content you create, upload, or share on the platform, such as course materials, assignments, discussions, and communications with instructors and other learners, is stored and maintained on our secure servers. This may include text, images, videos, documents, and/or other types of media.

c. Usage Data:

We collect information about your interactions with our platform through our client websites. This includes log data, such as your IP address, browser type, operating system, device information, access times, pages viewed, and the referring website. We may also collect information about your activities within the platform, such as the courses you enroll in, the assignments you complete, and your progress through the learning materials.

2. How We Use Your Information:

a. Service Provision:

We use your information to provide, maintain, and improve our services on our client websites. This includes facilitating your access to the platform, delivering personalized content and recommendations, administering courses and assignments, facilitating communication with instructors and other learners, and providing customer support and technical assistance.

b. Communication:

We may use your contact information to communicate with you about your account, including important service-related messages, updates, and administrative notices. We may also send you promotional communications about new features, products, services, special offers, and other opportunities that we believe may be of interest to you. You can opt out of receiving promotional communications by following the instructions provided in the communication or by contacting us directly.

c. Analytics:

We analyze usage patterns to better understand how our platform is used, identify areas for improvement, troubleshoot technical issues, and optimize the user experience. This may involve using cookies, web beacons, and other tracking technologies to collect information about your activities on our client websites and across third-party websites and online services.

3. Sharing Your Information:

a. Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering and improving our services. This may include providers of hosting, data storage, data analysis, customer support, email delivery, marketing, and other services.

b. Client Access:

Your information may be accessible to our client who owns the website for administrative and support purposes. This may include administrators, instructors, and other authorized personnel who need access to your information to perform their duties.

c. Legal Compliance:

We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government demand. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Security:

a. Data Security:

We take reasonable and appropriate measures to protect your information from unauthorized access, use, alteration, and disclosure. This includes implementing technical, administrative, and physical safeguards designed to protect the confidentiality, integrity, and availability of your information.

b. Access Controls:

Your account is protected by credentials provided to us by the organization or entity that owns our client’s website. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. If you believe your account has been compromised or accessed without authorization, please contact us immediately.

5. Your Choices:

a. Account Information:

You can review and update your account information at any time by logging into your account on the client website and accessing your account settings. You may also contact the organization or entity that owns the client website for assistance with updating your account information.

b. Communications:

You may have the option to opt out of receiving certain types of communications from us, such as promotional emails. To opt-out, follow the instructions provided in the communication or contact us directly. You may opt out of email within your profile as well. Please note that even if you opt-out of receiving promotional communications, we may still send you important service-related messages, updates, and administrative notices.

6. Cookies:

a. Cookies and Similar Technologies:

We and our third-party partners may use cookies, web beacons, and other tracking technologies to collect information about your activities on our client websites and across third-party websites and online services. Cookies are small text files stored on your device when you visit a website. They are used to remember your preferences, personalize your experience, and analyze how the website is used.

b. Cookie Preferences:

You can control cookies and tracking technologies through your browser settings and other tools. Most web browsers allow you to manage your cookie preferences and opt-out of certain types of tracking. However, if you disable cookies or tracking technologies, some features of our platform may not function properly.

7. Children’s Privacy:

a. Age Limitation:

Brandecation is not intended for children under the age of 13. If you are under the age of 13, please do not use our services or provide any information on our platform. If we learn that we have collected personal information from a child under the age of 13, we will take appropriate steps to delete the information as quickly as possible. If you believe that we may have collected personal information from a child under the age of 13, please contact us immediately.

8. Changes to Privacy Policy:

a. Updates and Revisions:

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we update the Privacy Policy, we will revise the "Last Updated" date at the top of the Privacy Policy and notify you of any material changes as required by applicable law.

b. Notification of Changes:

We may notify you of material changes to the Privacy Policy by email, through the platform, or by other means. We encourage you to review the Privacy Policy periodically to stay informed about how we collect, use, disclose, and protect your information.

9. Contact Information:

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at privacy@brandecation.com.

Thank you for choosing Brandecation for your learning needs. We are committed to protecting your privacy and providing you with a safe and secure learning environment.

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